Question 1

What is Self Storage?

Accepted Answer

Self storage provides you with a secure, private space—called a unit—where you can keep your belongings for as long as you need.

Question 2

How Do I Book A Unit?

Accepted Answer

With Door & Store, booking is simple. Use our online platform for a fast, seamless move-in, or reach out to us and we'll take care of everything for you.

Question 3

How Does Self Storage At Door & Store Work?

Accepted Answer

We've reimagined self storage at Door & Store. Book your unit, get your lock codes, and access the facility all online, all hassle-free.

Question 4

Do I Need My Own Lock?

Accepted Answer

No keys, no worries. At move-in, you'll receive a unique code for your physical combination lock. Simply log into your online portal to view it anytime, on any device. Walk to your unit and input the 4 digit code. Every code is randomly generated and securely logged to give you maximum convenience and peace of mind.

Question 5

What Cannot Be Stored?

Accepted Answer

We do not provide storage for hazardous materials, perishable goods, flammable goods, illegal goods, or live organisms.

Question 6

How Do I Move Out?

Accepted Answer

When moving out, please give at least 7 days' notice by completing the Move-Out Request Form available in your 'Manage My Units' portal. Once confirmed, you will receive a Move-Out Form. Anytime within the approved window simply submit the form and you will be vacated from the unit.

Question 7

What Type of Solutions Do You Offer For Businesses?

Accepted Answer

We offer long term rental contracts, modular storage space, large units over 200 sq ft, shelving, electricity, and more. We do not allow storage of hazardous materials, perishable goods, flammable goods, illegal goods, or live organisms.